We make games that challenge, immerse, and grow.

Privacy Policy

Zapdot, Inc. (“Zapdot”, “we”, “us”, or “our”) is on a mission to develop quality, world-class interactive experiences. To be successful we collect information that allows us to deliver those experiences to you. We take your privacy seriously and want you to understand how we use, collect, share, and protect your personal information.

This Privacy Policy applies to personal information we collect about our clients, customers and others who interact with Zapdot or use our services, including by visiting our websites, or by visiting our social media pages, or by using our mobile apps, products and services (all collectively, the “Products and Services”).

It does not cover third-party sites and services that we do not own or control, or people that we do not manage. We are not responsible for the policies and practices of any third-parties, and we do not control, operate, or endorse any information, products, or services that may be offered by third parties or accessible on or through the Products and Services.

Information we collect

We may collect the following types of personal information:

  • Personal identifiers: for example, your first and last name, email address, mailing address, phone number, and the username and password and other information that you use to create a Zapdot account and profile.
  • Performance data and analytics: for example, data collected from our Products and Services that represents your level of participation, skill or capabilities in using them. We may use this information to personalize your experience as part of our Products and Services.
  • Billing information: for example, your name, email address, and billing information that pertain to the type of Products and Services you have purchased from us. We do not collect or store your financial information, such as your credit card number or bank account number used to complete your transactions for Products and Services – that information is collected by our payment processor(s).
  • Device data: for example, your mobile device or computer system information (e.g. manufacturer, model, operating system, memory size, device type, IP address, unique identifiers, language settings, mobile device carrier, radio/network information, and general location information).

Information collected automatically

Our service providers, our third-party partners, and we may automatically collect information about you, your mobile device or computer, and your activity over time on the Products and Services, including:

  • Online activity data: for example, websites or mobile app screens you visited, how long you spent on a website or mobile app screen, navigation between websites or mobile app screens, and information about your activity on a website or mobile app screen.
  • Performance data and analytics: for example, data collected from our Products and Services that represents your level of participation, skill or capabilities in using our Products and Services. We may use this information to personalize your experience as part of our Products and Services.
  • Device data: for example, your mobile device or computer system information (e.g. manufacturer, model, operating system, memory size, device type, IP address, unique identifiers, language settings, mobile device carrier, radio/network information, and general location information).

Cookies and Tracking Technologies

We may use various tracking technologies to collect information, and this may include sending cookies to you. Cookies are small data files stored on your hard drive or in device memory that help us to improve our Products and Services and your experience, to see which of their areas and features are popular, and to count visits. Please note that if you set your browser to disable cookies, some of our Products and Services may not work or function properly or with full functionality.

We use the following types of cookies:

  • Essential: cookies required for access to our website and its core functionality.
  • Behavioral/Analytical: cookies used to gather behavioral information through our website, provide customized content and recommendations, and analytics.
  • Marketing/Retargeting: cookies that are used to deliver relevant advertising or track the source of referrals to our website.

Additionally we use the following tracking technologies to improve our Products and Services:

  • Web beacons: also known as “pixel tags” or “clear GIFs” to track when some of our emails are accessed or opened or when certain content is viewed or clicked. The statistics from web beacons help us understand which marketing campaigns are successful and who is interested in our products or services; over time, this helps us calibrate and improve our results so we are sending the most interesting content to the most interested people.
  • Social media widgets: which are links to Facebook, Instagram, Twitter, YouTube and LinkedIn (that might include widgets, such as, the “share this” button or other interactive mini-programs). These features may collect your IP address and which page you are visiting on the website and may set a cookie to enable the feature to function properly. These social media features are either hosted by a third party or hosted directly on our website(s). Your interactions with these features are governed by the privacy policy of the company providing it.
  • Google Analytics: we also use Google Analytics to collect information regarding visitor behavior and demographics on some of our Products and Services. This analytics data is not tied to any personal information other than location data. For more information about Google Analytics, please visit policies.google.com/technologies/partner-sites. You can opt-out of Google’s collection and processing of data generated by your use of the Products and Services by going to tools.google.com/dlpage/gaoptout.

Consent and Legitimate Interests in Processing

Certain cookie technologies are employed to make the Products and Services function for their intended purposes. By choosing to use our Products and Services after having been notified of our use of such cookie technologies in the ways described in this Privacy Policy, and, in applicable jurisdictions, through notice and unambiguous acknowledgement of your consent, you agree to such use.

Children and Privacy

Zapdot does not knowingly collect information from children under the age of 13. If you are a parent or guardian and you learn that any of your children under the age of 13 has provided us with personal information, please contact us at the email address below and at your request and on confirmation of your status as parent or guardian we will delete that personal information.

How We Use Personal Information

We use your personal information to improve, personalize, and provide Products and Services to you. We may also use your personal information for the following purposes:

  • Service delivery
    • To provide, operate, improve, develop, understand, and personalize the Products and Services and our business, including testing, research, analysis and product development;
    • To satisfy the reason you provided the information to us, including responding to and fulfilling requests;
    • To communicate with you about the Products and Services, including Service announcements, updates, or offers;
    • To provide support and assistance for the Products and Services;
    • To create and manage your account or other user profiles;
    • To customize website content and communications based on your preferences; and
    • To process orders, memberships, or other transactions.
  • Research and development
    • To improve and develop the Products and Services, including testing, research, and product development. As part of these activities, we create aggregated, de-identified or other anonymous data from personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including analyzing and improving the Products and Services and promoting our business.
  • Compliance and protection
    • To protect against or deter fraudulent, illegal, or harmful actions and maintain the safety, security, and integrity of our Products and Services;
    • To comply with our legal or contractual obligations, resolve disputes, and enforce our Terms of Service, end user agreements, and other agreements with our clients and customers;
    • To audit our internal processes for compliance with legal and contractual requirements and internal policies;
    • To protect our, your, or others’ rights, privacy, safety, or property (including by making and defending legal claims); and
    • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

How we share personal information

We may share your personal information with the following parties as otherwise described in this Privacy Policy:

  • Service providers: other companies or individuals we have authorized to use your personal information, for example customer support, hosting, analytics, and payment providers.
  • Advertising partners: other companies we have authorized to collect information on our website or mobile app through cookies or automatic collection.
  • Third-party platforms: social media platforms or other third-party platforms that you connect with Zapdot Products and Services, including using platforms for logging into Products and Services.
  • For business purposes: professional advisors such as lawyers, auditors, bankers, and insurers, where necessary in the course of performing normal professional services.
  • Authorities and others: law enforcement, government authorities, and private parties, when we believe in good faith it is legally required, necessary or appropriate to comply with law or legal process.
  • Business transferees: a third-party participant involved in a merger, acquisition, divestiture, consolidation, reorganization, bankruptcy, sale, or other disposition of all or any portion of the business or assets of, or equity interests in, Zapdot or our affiliates (including, in connection with a bankruptcy or similar proceedings).

Other Sites and Products and Services

The Products and Services may contain links to websites and other online services operated by third parties. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be integrated into websites or other online services that are not associated with us.

We do not control websites or other online services operated by third parties, and we are not responsible for their actions. We encourage you to review the privacy policies of the third party websites and online services to understand how these third parties use and share your personal information.


We work hard to keep your information safe. Zapdot uses industry-standard technology (e.g. SSL) to protect your information from unauthorized access, use, or disclosure.

When you register for the Products and Services, Zapdot requires you to create a password for your privacy and security. This password is stored in an encrypted manner on our systems. You should take reasonable measures to protect against unauthorized access to your passwords, limit access to your mobile device or computer, and sign out when you are not actively using the Products and Services.

While we aim to protect the privacy and security of your account and personal information, unfortunately no security measures are failsafe, and we cannot guarantee complete security of your personal information.

In the Event of Lost or Stolen Information

You must promptly notify us if you become aware that any information provided by or submitted to our Products and Services is lost, stolen, or used without permission at hello@zapdot.com.

Your Rights

  • Access, update, and delete: you can access your account and review your personal information. You may email us at hello@zapdot.com to request a full copy of your personal information for review. You can request that we correct any errors, outdated information, or omissions in the personal information that you have supplied to us. You can also request that your personal information be deleted from our records. Some information may remain in our records where legally allowed to maintain certain business records and some information (e.g. transaction data) may not be deleted.
  • Privacy settings: you can change privacy settings in the Privacy section of the app settings.
  • Push notifications and device permissions: you can opt-out of push notifications that we send you or revoke any permissions you previously granted to Zapdot at any time, such as permission to access your camera or camera roll, Bluetooth, or push notifications, by changing the app settings on your mobile device.
  • Marketing communication: you can opt-out of marketing emails from us by using the unsubscribe instructions in the communication. You cannot opt-out of receiving certain non-marketing emails that are necessary for the delivery of Products and Services.
  • Online tracking:
    • Browser Cookies: you can remove or reject cookies in most web browsers by following the instructions in the browser settings. Many browsers accept cookies by default until you change your settings. For more information about Cookies, including how to see what Cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.
    • Do Not Track: your browser may have choices or settings that enable you to send “Do Not Track” signals to online services. Our Products and Services do not currently support “Do Not Track” requests or similar signals. For more information about “Do Not Track”, please visit www.allaboutdnt.com.

California Privacy Rights

This section applies only to additional rights for California residents. It describes how we collect, use and share personal information of California residents in operating our business, and their rights with respect to that personal information. For purposes of this section, “personal information” has the meaning given in the California Consumer Privacy Act of 2018 (“CCPA”) but does not include information exempted from the scope of the CCPA.

If you are a California resident, you have the following rights:

  • Notice: you can read the types of personal information we collect in the “Information we collect” section of this Privacy Policy.
  • Access: you can request a full copy of the personal Information we have collected about you.
  • Deletion: you can also request that the personal information we have collected from you be deleted from our records.
  • Opt-out of Sale: we do not sell your personal information.

You are entitled to exercise the rights described above free from discrimination.

To exercise your access or deletion rights, please email us at hello@zapdot.com. We may ask you to confirm your California residence and verify your identity prior to processing your request.

Changes to this Privacy Policy

Zapdot constantly improves its Products and Services. We may update this Privacy Policy from time-to-time by posting a new version online, so please check back here frequently.

Continued use of the Products and Services following any change or revision of this Privacy Policy constitutes acceptance of any change or revision.

How to contact us

If you have any questions about this Privacy Policy or how we handle the information you provide us, please write to us by email at hello@zapdot.com.